Afflix India, we are committed to providing a smooth and secure shopping experience. Please read our Delivery Policy carefully before placing an order to understand our payment methods, shipping charges, and return process.

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1. Payment Methods

To ensure a hassle-free transaction process, we accept only the following payment methods:

UPI Payments (Google Pay, PhonePe, Paytm, etc.)

Debit & Credit Cards (Visa, MasterCard, RuPay, etc.)

Why We Do Not Offer Cash on Delivery (COD)

Due to an increasing number of scammers and fake orders, we do not provide Cash on Delivery (COD). This policy helps us prevent fraudulent transactions and ensures that only genuine buyers place orders.

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2. Delivery Charges & Importance

A mandatory delivery fee is applied to every order.

This fee is not just a shipping cost—it ensures that your order is handled with care and reaches you without damage or mishandling.

Paying the delivery fee helps us take extra measures in packaging and transport, reducing the risk of damage during transit.

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3. Order Processing & Delivery Time

Once your payment is confirmed, your order will be processed and dispatched based on inventory availability.

Delivery times may vary depending on your location, courier service efficiency, and stock availability.

In case of any unexpected delays, our team will notify you accordingly.

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4. Return & Refund Policy

How to Request a Return

If you wish to return a product, follow these steps:

1. Email us at affilixindia@gmail.com with your Order ID and a clear reason for the return.

2. Our customer support team will contact you to verify details and guide you through the return process.

3. Additional information, such as photos or videos of the product, may be required for validation.

Return Eligibility Criteria

You are eligible for a return if:

✅ The product is damaged upon delivery.

✅ You received a wrong or incorrect product.

You are not eligible for a return if:

❌ The product is damaged due to customer mishandling.

❌ The return request is made without a genuine reason.

Refund Deductions

If a return is requested without a reasonable or valid reason, the delivery fee will be deducted from the refund.

If the product is found damaged due to the customer’s handling, a refund will not be provided.

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5. Contact Us

For any concerns regarding your order, payment, or returns, feel free to reach out to our support team:

📧 Email: affilixindia@gmail.com

📞 Phone: +91 8962890425

Thank you for choosing Afflix India! We appreciate your trust and support.